Subscriptions are based on the number of Contacts in your casting database. Contacts added once you’ve reached your Contact tier limit cannot be used in Castings or entered into GDPR processing until you’ve upgraded to a new Subscription.

Your current Subscription is listed to the far right of the menu bar.

Upgrade to a new Subscription
To upgrade to a new Mediartis Subscription, you must have Account & Billing permissions.

In your Mediartis account, click your account name in the top right corner, then click Account & Billing.

  • Scroll down to the Subscriptions section
  • Select the new Subscription you want and click Select this Plan
  • Press Confirm when prompted
  • Your new Subscription will be shown to the right of the menu