Created by a team of passionate post production pioneers, Mediartis is a SaaS platform that has reimagined voice casting workflows and offers a full suite of voice casting tools for professionals with private dubbing and voiceover casting databases.
Users upload their casting databases to their secure and private casting cloud, where they access tools designed to optimise and more efficiently manage their actor database, voice samples, project edition and collaboration, client project delivery via streaming and automated GDPR compliance tools that simplify personal data processing obligations related to voice casting.
Mediartis is for all professionals with private / internal voiceover and dubbing casting databases (actor lists and voice samples).
The platform offers a secure environment to centralise and manage voice casting assets with tools designed to optimise assets and voice casting projects. Mediartis also provides an automated compliance solution that simplifies GDPR and worldwide personal data obligations related to voice casting databases.
GDPR sets a high standard for most global personal data protection laws and a number of governments. Many companies choose to apply GDPR compliance as a global strategy for respecting worldwide data protection legislations with country-specific policies.
We know that your database is precious and at the very core of your work and so we’ve designed tools to help you optimise your voice casting assets.
Once you’ve imported your actor list to your Mediartis account, it’s automatically integrated into your private actor database and individual actor profiles are created that can be modified at any time.
Actor profiles include:
Once you’ve imported your actor list, you can import voice samples that are automatically associated with relevant actor profiles.
In Medias you can:
Mediartis Automated GDPR Compliance Processing is optional and deactivated by default. When a Contact is entered into GDPR processing on Mediartis, the Contact and their Media are entered into automated workflows that include:
Email alerts are sent to Account Owners for treatment when a contact requests modifications, rectifications or deletion of their profile or media.
Modifications made to Contact’s profiles (excluding Tags or Notes) and newly imported media trigger consent solicitation workflows.
Mediartis subscriptions are designed to scale with the size of your business.
Mediartis proposes 5 different subscription plans. Plans are based on:
Plans can be upgraded as your casting database grows. Additional User License packs are available “à la carte”.
For more details and information on subscriptions, click here.
Groups with multiple studios
Please contact our Sales team to discuss personalised packages for groups requiring multi-studio accounts at team @ mediartis.com or +33 7 68 59 28 16.
Subscriptions can be terminated by written notification addressed to :
Mobilis Pro, 13 rue Camille Desmoulins, 92130 Issy les Moulineaux, France or by email at contact @ mobilispro.com.
If a User has purchased a Subscription that is still valid, the Subscription must be paid in full.
Account data export requests must be made 30 prior to account termination. Data provided on Mediartis are deleted within thirty (30) days from the date a subscription ends.
Account owners wishing to close an Account must request a Data Export of their Contact List and Audio Database they have uploaded to their Account before terminating their Subscription.
Contact Lists and Audio Databases uploaded to an Account during the course of a Subscription, will be deleted within 30 days from the date of Account Closure. After 23 days, the Account owner will be sent an email reminder that they have 7 days to download their Contact and Audio Database.
For more information, please refer to the Mediartis Terms & Conditions.
Subscriptions are based on the number of Contacts in your voice casting database. Contacts added once you’ve reached your Contact tier limit cannot be used in Castings or entered into GDPR processing until you’ve upgraded to a new Subscription.
Your current Subscription is listed to the far right of the menu bar.
Upgrade to a new Subscription
To upgrade to a new Mediartis Subscription, you must have Account & Billing permissions.
In your Mediartis account, click your account name in the top right corner, then click Account & Billing.
In addition to a solid GDPR compliance strategy dealing with more “traditional” personal data such as names, addresses, telephone numbers, social security numbers, etc., audiovisual professionals working with voice data must implement specific compliance policies for their processing, receiving, and sharing of voice personal data (voice samples) – the foundation of voiceover and dubbing activities. As voice samples are continually shared during the casting phase, non-compliance risks multiply as many organisations haven’t implemented compliance policies for this data. A few primary obligations include: *Actor consent must be independent of work contracts and NDAs The above outlines primary GDPR obligations, we strongly recommend visiting the European Commission official website for more detailed information, and to define and implement your organisations compliance strategy with your DPO or legal counsel. Mediartis endorses the following voice casting GDPR guidelines as recommended by Regulatory and Compliance experts, including Leben Avocats in Paris, France. EU actor => Casting delivered to EU company => GDPR applies EU actor => Casting delivered to non-EU company => GDPR applies Non-EU actor => Casting delivered to EU company => GDPR applies Non-EU actor => Casting delivered to non-EU company => GDPR N/A Important We strongly recommend consulting with your Data Protection Officer and/or legal counsel concerning your specific situation. The voice actor is at the core of this industry and enjoys legal rights regarding the processing of its personal data : Removal right, modification right… and gives the comedian control over its personal data. To know more about this topic, read our article ” I’m a voice actor, what are my GDPR-rights? “ If the data is subject to GDPR and you add the data to your casting database, it must be entered into GDPR processing which includes recording and renewing their consent of use in the specific context of being referenced in your database and sharing their data with third parties in the context of casting projects for a specified time period. In addition, every time you modify their information and/or samples, this requires an additional consent on their behalf. They also have the right to request modifications, rectifications, and deletion of their data that must be treated within 30 days upon their request. More on GDPR obligations here. Here are a few ways we make sure your data and media are secured on the platform: AWS infrastructure is designed and managed in alignment with security best practices and a variety of IT security standards, including: • SOC 1/SSAE 16/ISAE 3402 (formerly SAS 70) • SOC 2 • SOC 3 • FISMA, DIACAP, and FedRAMP • DOD CSM Levels 1-5 • PCI DSS Level 1 • ISO 9001 / ISO 27001 • ITAR • FIPS 140-2 • MTCS Level 3 Motion Picture Association of America (MPAA) • Criminal Justice Information Services (CJIS) • Cloud Security Alliance (CSA) • Family Educational Rights and Privacy Act (FERPA) • Health Insurance Portability and Accountability Act (HIPAA) The two pillars of their security policy are immutable infrastructure and the avoidance of trusted networks. Every piece of code deployed on Clever Cloud is deployed in a short-lived, reproducible environment. Power Redundancy : N+1 Chilling Redundancy : N+1 (on chillers) N+2 (on CRAC units) Certifications : Account Owners and Administrators have direct control over all User access and action permissions. User permissions are modifiable and can be deleted in real-time in Users. Casting project access and action permissions also depend on the User’s role, and whether or not they created the casting or have been invited to collaborate. For detailed documentation on database and casting access and action permissions by User role, please contact your Account Manager. Read more on adding Users or adding / modifying / revoking User roles Mediartis Team Access Mediartis Account Managers can only access your account if you accord permission and add them as a User. Client Casting Access When a casting is shared with someone, they only have access to the specific project they have been invited to. You can revoke their access at any time. Contact access (voice actor) Voice actors entered into GDPR processing have access to their personal data (name, address, watermarked samples, etc) in an encrypted and isolated interface. Mediartis watermarks the audio samples in the Contact interface accessed by data subjects (voice actors) when the Contact is entered into GDPR processing. Audio watermarking of these recordings does not, in any way, deform the audio files. The voice samples added to castings and listened to by clients are not watermarked. To listen to watermarked versions of your audio files, click Watermarked on top right of Media list and click Play icon to the left of the sample. What is a watermark? A unique electronic identifier embedded in an audio signal, typically used to identify ownership of copyright. Similar to a watermark on a photograph, it is the process of embedding information into a signal in a way that is difficult to remove. Account Owners, Administrators and Experts can download media from their account. Users with only Member or Guest Permissions cannot download media. Clients cannot download media from castings. Voice media are securely centralised and remain in the secure environment of Mediartis. It is not possible to send voice media by email or any other messaging service via the platform. Users with sharing permissions can invite internal and external collaborators to the project by sending an invitation to access the casting via streaming. FAQ:
Understanding Voice Casting Compliance
Security & Privacy
MEDIA & DATA HOSTING: Amazon SW3 – France
AWS meets several industry-specific standards, including:
APPLICATION HOSTING: CleverCloud – France
In your Mediartis account, go to Contacts.
You can create contacts one-by-one by clicking Create Contact
or
Upload multiple Contacts at one time by completing the Import Template you can download in Import Contacts (located to the right of the import box).
Once completed, Drag & Drop the template into the upload box or click the upload box and upload the template from your computer.
Once the platform does a pre-check, make sure you click Add Contacts.
Tips
– Provide as much information about your Contacts as possible.
– You must include an email address if entering the Contact into GDPR processing.
– Include unlimited Tags to optimise Contact search results once imported to your account.
IMPORTANT: Contacts must either be entered into Automated GDPR Processing or specified as Outside Europe – GDPR N/A before they can added to castings.
FAQ :
In your Mediartis account, jump to Contacts and Click “Create Contact”
Tips
– Include unlimited Tags to optimise talent search results
The more information you provide on your contacts when importing your actor list to Mediartis, the better your search capabilities will be.
To search for an actor, jump to Contacts.
Note: Click header filters for different views (Name / Gender / Country / Spoken Languages / GDPR Status)
Tips
– When creating contact profiles, provide as many tags and information as possible to optimise search results Tag examples: dubbing, advertising, 30 years, LATAM, ES, FR, EN, voiceover, TV, Net868, film, audiobooks, e-learning, video games, character, high pitch, opera singer, animation…).
FAQ :
Tags are used to categorise contacts to optimise casting database search results. Unlimited Tags can be added to to contact profiles.
Tags can be included in the batch Contact Import template dowloadable in Contacts/Import Contacts/download template:
Import Template:
Tags can also be added directly to contact profiles:
Contact Profile:
Tags (and Notes) do not trigger GDPR workflows for contacts entered into GDPR processing, nor are they (or Notes) visible in the Contact Interface.
FAQ:
To delete a contact, jump to Contacts:
Warning!
Contact deletions cannot be undone
FAQ:
You can upload new contacts and voice samples as often as you like.
If you reach the limit of contacts your current plan offers, you’ll need to upgrade to a different Subscription in order for the new contacts and medias to be GDPR processed and/or used in castings.
You can import new Contacts and Medias by batch or individually.
Duplicate medias are recognised by email addresses, and cannot be imported more than once. This helps to avoid contact duplicates if you reimport your database several times. If you import the same contact more than once using a unique email address, the contact will not be recognised as a duplicate.
Media can be uploaded for multiple voice actors at one time by using the Mediartis import template or added with drag and drop for individual actors.
*Media can also be added directly to castings via drag and drop – useful if adding media from a live audition.
IMPORTANT
– Imported media must be associated with an existing Contact. Create the Contact profile before trying to import media.
– Include keywords that describe the voice samples in the file names (ie video games, dubbing, sex, age, film, television, ES, LATAM, etc.) to optimise media searches.
Jump to Media and click Import Media.
Batch uploads can only be made once your casting database is:
Complete the import template with the following information:
IMPORTANT
Confirm the number of entries found corresponds to the number of media you are uploading.
If you have error messages, click the error icon to see the cause.
Errors are often caused by the misspelling of an actors name.
FAQ
1. Casting Database Master Folder includes:
It’s also possible to copy your folders to the root of your MEDIA database :
2. Casting Directory
IMPORTANT
* Media file names MUST include the actor’s name
* DO NOT INCLUDE ACCENTS in media files
* For optimal search results, we strongly recommend including keywords that describe the voice samples in the media file names (ie video games, dubbing, sex, age, film, television, ES, LATAM, etc.)
DOWNLOAD the template “medias-template.xlsx” here or in MEDIA / IMPORT MEDIA
SAVE TEMPLATE at the root of your Master Casting Database folder
COMPLETE the template with:
*PATHs:
Corresponds to the director PATH leading to the media file from the root of the folder
For step-by-step instructions for generating media PATHs click here
FAQ:
This article will help you format the media import template (available here) with media PATHs that you’ll upload with your media files. The finished template will look like this :
You’ll need an Excel add-on or a dedicated software that simplifies the creation of multiple file PATHs. In this article, we use “FilelistCreator” available for free here.
DRAG AND DROP your Master Folder into the FilelistCreator
Set the following parameters:
PASTE the PATHs in the Excel document medias-template.xlsx (paste from cell 2a)
In cell 2A, HIGHLIGHT and COPY the data path from the start of the PATH up to the name of the Master Folder (named Casting Database in example) as seen below :
FAQ:
To listen to media in your casting database, jump to Media.
Listen to a specific time mark of a media :
Learn how to add media to castings here
To modify a media name in your database:
To modify media titles directly in a casting:
IMPORTANT
Unless edited in the casting project, original Media titles appear in the client casting version. Double check your comments and titles before sharing.
FAQ:
In your Mediartis account, jump to Media.
Enter keywords in the search bar and Enter
Click on the arrows next to the headers:
Notes:
Keywords in media titles function as Tags and optimise search results.
FAQ:
Voice media are securely centralised and remain in the secure environment of Mediartis. It is not possible to send voice media by email or any other messaging service via the platform.
Users with sharing permissions can invite internal and external collaborators to the project by sending an invitation to access the casting via streaming.
FAQ:
The GDPR compliance status of assets is listed to the right of the media file in Medias under GDPR Status.
Media can be filtered by GDPR status by clicking the filter icon.
Make sure you have already imported your contacts to your database before trying to import their samples. Without this step, samples cannot be associated with a contact.
When actors are entered into GDPR Processing, they have access to an isolated interface where they can listen to their voice samples. Their samples are watermarked in this interface. The green checkmark in the Watermarked column means the sample has been prepared.
To listen to watermarked versions of your audio files, click Watermarked on top right of Media list and click the Play icon to the left of the sample.
What is a watermark?
A unique electronic identifier embedded in an audio signal, typically used to identify ownership of copyright. Similar to a watermark on a photograph, it is the process of embedding information into a signal in a way that is difficult to remove.
FAQ
In your Mediartis account, jump to Medias.
In Add Sample(s) to a Casting pop-up:
Once the project has been created, it will be proposed in the casting drop down menu
FAQ:
Once connected to your Mediartis account, jump to Castings.
The Castings page lists all projects you have permission to access.
Click the project you want to edit :
Request project access
If the casting you want to access isn’t listed, you don’t have the necessary permissions to access the project, or haven’t been invited to collaborate. Please contact the Casting creator or the Account owner to request they invite you as a Collaborator.
*Multi-language castings: Include language codes in Role names for optimised searches (ex Jane EN / Jane FR / Jane IT…)
You can create roles individually or import a list of roles using our import template.
To create roles individually: In your Mediartis account, jump to Media.
In Add Sample(s) to a Casting pop-up:
Once the project has been created, it will be proposed in the casting drop down menu
To import a list of roles to a casting using the excel Casting-Roles-Template (download here or in the Casting interface):
Jump to the Casting you want to import to:
*Notes: Role names will list in Casting in the same order as listed in the excel file. New roles can be later either by importing a new completed template or creating roles individually.
FAQ:
You can import multiple roles to a casting by using the excel Casting-Roles-Template (download here or in the Casting interface).
Jump to the Casting you want to import to:
*Notes: Role names will list in Casting in the same order as listed in the excel file. New roles can be later either by importing a new completed template or creating roles individually.
In your Mediartis account, jump to Media.
In Add Sample(s) to a Casting pop-up:
If you are unable to add media to a casting and see the following message on your screen, it is most likely due to one of the following scenarios:
Either the contact and media are entered in GDPR processing and their data is not currently compliant. To review the compliance status, refer to the GDPR status on Contacts or Medias pages.
If you need to use the data in a casting immediately, we recommended contacting the actor and asking them to connect to their Mediartis interface to validate their authorisation (they can request a connection link from the Mediartis homepage or here: https://app.mediartis.com/contact with the email address you have in their profile).
OR
The contact and media are not subject to GDPR, but the contact status has not yet been set to “Outside Europe – GDPR N/A”.
To change the contact status:
FAQ:
To edit the title of a media in the voice casting version your client accesses on streaming, click Actions then Edit to the right of the proposition.
IMPORTANT!
– Original media titles are masked in the version accessed by clients on streaming.
– Be sure to double check your comments are “client-ready” as these are visible in the version they access.
FAQ:
To delete a voice casting, go to Castings, click Actions to the far right of the line referencing the project, and click Delete.
Warning!
Casting deletions cannot be undone
FAQ:
Account Owners, Administrators and Experts can see, access and modify all projects.
Users with Member status can only see the castings they’ve been invited to collaborate on and those they’ve created. If they’ve been invited as a collaborator, they can modify the casting.
Users with Guest status must be invited to collaborate on projects to see them on the Casting homepage. If they have not been invited to a project, the casting is not visible.
Click here for detailed information on Member permissions.
Click Collaborators on top right of casting screen
Select your team member from the list (Member and Guest roles)
Click Add
FAQ:
In your Mediartis account, jump to Castings.
Here you see all castings you’ve created, been invited to, and have User Permissions to access:
IMPORTANT
– If the audio titles are not edited, they will appear in the client casting version as they do in your database
– Confirm the comments your team has made during edition are “client ready” as Comments are visible in client casting version
– Actor names are invisible in the client casting version
In the Pop UP window:
To see how the branded client casting version looks, please refer to this article.
The casting version your client accesses includes the company logo you provide in Communications Branding.
If the assets you used for the project were GDPR processed, the casting is stamped “GDPR Compliant Casting”.
Comments are visible to your client.
Actor names and original media titles are masked by default in the client version, you can edit the titles your client sees.
If you accorded “(Re)Share” Permission to your client when sharing the casting, they see all feedback from people they shared the casting with.
Actor names are hidden on the casting version your client accesses via streaming.
Media titles and comments are visible to your client, however, they can be modified before sending by clicking Actions to the right of the role proposition.
Castings that only include GDPR compliant voice samples have a green “GDPR Compliant Casting” stamp on the casting version your client accesses via streaming.
Voice castings shared via Mediartis cannot be modified by anyone external to your organisation. Update permissions are exclusive to Users in your Mediartis account.
As long as the voice casting hasn’t been deleted or archived, people you’ve shared the casting with can still access the project unless you revoke their invitation.
To delete a casting access:
In your Mediartis account, jump to Castings.
Select the casting project by clicking the name.
Castings shared on Mediartis are interactive and your clients can provide feedback and rate every sample proposed in the casting.
If a casting has been shared with multiple people outside of your organisation, they will only see their own comments and ratings and not anyone elses.
When you share a casting, the shared version includes:
When your clients rate samples and add comments, they will automatically update in your own casting interface.
You will see an average of every commenter’s rating and the number of comments made.
Click on the comments icon or the stars to visualise comments. You will see the email address of the author, their rating and at what time they commented.
When you share a casting, you accord permissions:
When you authorise recipients to (re)share the casting with their team and partners, this allows them to collect and centralise team feedback before. Very practical if your contact is an intermediary before the end customer!
This re-sharing authorisation is revocable at any time. Click on “edit” to take back sharing privileges or simply delete your contact from the list
Your PM will only see comments and scores of people he shares a casting with directly. He will not see the comments and scores of people they share the casting with.
The same goes for your clients who have Sharing permissions – they will only see the feedback of people they share with directly.
Example: Studio A shares a casting with Christopher and Julie at Studio B. Christopher and Julie share the casting with X people within Studio B for feedback. Christopher will see the feedback of everyone he shares the casting with directly. Julie will see the feedback of everyone she shares the casting with directly. Studio A will only see the feedback of Christopher and Julie.
Mediartis account holders can share castings with other Mediartis users for integration into one MASTER project involving multiple partners (vendors, agents, etc.). The casting delivered to the final client will only include the logo of the organisation who shares the casting with the client, all partner logos and references will not be visible.
Partner assets are never physically shared with other users. Assets are published in castings on streaming, allowing every partner to maintain full control of their assets at all times. Access permissions may be restricted and/or revoked at any time.
As with Mediartis client delivery, organisations assign user permissions when sharing castings. These attribute-based permissions determine the usages of other users.
If the shared casting includes assets GDPR compliant processed on Mediartis, the compliance of the shared streamed assets integrated in the MASTER project are still valid. If all assets included in the project have been GDPR compliance processed on Mediartis, the MASTER casting delivered to the final client will be stamped GDPR compliant.
You received a casting from a partner who also uses Mediartis, and you want to use the received assets in a new casting or to complete an existing casting.
When viewing the received casting, click on the “Import casting” button located on the top right corner.
Enter the name of your new casting, or choose an existing casting to which you want to add the received assets. Confirm with Enter.
Shared castings can be COMPLETELY imported into new and/or existing castings. All the roles and media (audio / video) assigned to the roles in the shared original casting, CAN be included in Client A’s MASTER casting and shared with their final client.
To choose which roles to integrate in your casting. You can select “All roles” to import everything, or on “Certain roles” and then on the role names you want to import. To confirm your selection, Click on “Add roles”.
Find your new casting or merged casting in your Casting Library. You can edit it from there, and even add assets from your own database or from another external casting.
If the person who sent you the casting did not give you at least Sharer rights, you will not be able to import their casting into one of your castings.
If you need to use their assets in a new casting, ask the person who sent the casting to update your permissions. They should set them as either Validator or Sharer.
GDPR compliance is tracked in imported castings, both in new and existing master projects.
If the shared casting includes assets GDPR compliant processed on Mediartis, the compliance of the shared streamed assets integrated in the MASTER project are still valid.
You can create compliant castings (stamped GDPR compliant) with:
I have a Mediartis account and I received a casting from a partner who is also on Mediartis. How can I see the casting?
Option 1: You received an email from your partner with a link. Simply click on the link to see this casting.
Option 2: To see the casting directly in your Mediartis dashboard, click on the “Castings” tab. Then click on “External castings shared with me” and select the desired casting in the list.
Once you’ve created your account on Mediartis:
Mediartis takes the security of partners data very seriously. In order to provide a maximum security environment for data storage, accounts are not accessible with static passwords.
Every account connection requires an encrypted connection link sent by email. Connection links can only be used once.
To request a connection link, click Log In on the Mediartis homepage, and select one of the following (a connection link will be sent immediately by email) :
“I have a Mediartis database” : https://app.mediartis.com/login
Provide account name (all capitals/no spaces) + email address associated with your User account
“I am a voice actor” : https://app.mediartis.com/contact
Provide email address associated with Contact profile
“I received a casting”: https://app.mediartis.com/castings
Provide email address the organisation sent the casting invitation to
One-time-use keys are send by email to users for every connection to the platform. They receive one when invited to connect to an account, by requesting a link from the sign in page, or upon reception of an email sent by Mediartis.
Technically, unique access keys HS 256 are generated to provide user access in 30 minute increments. The duration of a session can be extended by clicking on time limit on the top right of the dashboard screen. This security measure was implemented to reinforce the security of your cloud on Mediartis.
To increase the duration of your session, click the connection duration (days / hours / minutes) on the top right of the screen. You can increase your connection to a maximum of 2 days at a time.
Account Owner Email Address
The email address provided in Account & Billing will receive all GDPR processing alerts (ie voice actor profile and media modification, deletion and correction requests, etc.).
To update this email address in your Mediartis account, click your account name in the top right corner, then click Account & Billing.
Click Update.
FAQ:
Users have different casting database and casting project access and action permissions depending on the Role they have been assigned. Roles can be modified by Users with permission at any time, and the modifications are immediate.
A User License is required for each team member you add to your account.
To add team members to your Mediartis account, click your account name in the top right corner, then click Users.
Provide the following data:
Click Invite button
To update or revoke User permissions in your Mediartis account, click your account name in the top right corner, then click Users.
Who can modify whose permissions?
Account Owners and Administrators can modify all User permissions.
Experts can modify Members and Guests permissions.
Members can modify Guests permissions.
Guests cannot modify any User permissions.
Do you need detailed information on User permissions? No problem !
Please request documentation from your Account Manager or Mediartis Customer Support via chat or email: team @ mediartis.com.
FAQ :
In your Mediartis account, click your account name in the top right corner, then click Account & Billing.
Payment information, billing address, invoices, credit card… are available at the bottom of the page, with the possibility of modifying this information
To change your Payment Method:
Click Validate or update payment card.
In your Mediartis account, click your account name in the top right corner, then click Account & Billing.
Click Update.
In your Mediartis account, click your account name in the top right corner, then click Account & Billing.
Scroll down to Invoices.
To download an invoice:
To download a receipt:
Click Download receipt.
If you have Account & Billing permissions, you can view and modify the company information in your Mediartis account.
In your Mediartis account, click your account name in the top right corner, then click Account & Billing.
Your company logo is included in client casting presentations and also in the first GDPR processing email sent to your actors.
To update your logo in your Mediartis account, click your account name in the top right corner, then click Communications & Branding.
IMPORTANT
Your personalised message is included in the first email sent to your actors for GDPR processing. A clear message from your company explaining why they’re being contacted by Mediartis on your behalf contributes strongly to the success of your casting database’s GDPR compliance.
To update your corporate message in your Mediartis account, click your account name in the top right corner, then click Communications & Branding.
How do I upload our company logo?
How do I change the default language for GDPR emails sent to actors?
To update the default language of the GDPR processing emails sent to your Contacts from your Mediartis account, click your account name in the top right corner, then click Communications Branding.
Click Update.
Notes:
*If you do not select a default language, all GDPR communications will be sent in English when the language specified in a Contact’s profile is not supported by the platform.
**The following languages are currently available for GDPR communications: English, French, Italian, Spanish, German, Portuguese (Brazilian) & Japanese.
Contacts entered into Mediartis GDPR processing enter automated compliance workflows. Emails are sent to solicit Contact consent of processing of their personal data in your casting database, and they have the possibility of accessing their personal data in an isolated interface.
In their secure space, they can listen to their voice samples (watermarked for added security) and visualise their other personal data you are processing (ie name, address, telephone, language, email, etc.). Contacts have the opportunity to accept, reject, or request modifications of their personal data.
Workflows are triggered by actions, non-actions and strict consent renewal calendars that help keep your data GDPR-friendly by simplifying your GDPR obligations.
The Dashboard provides an overview of your account activity and the GDPR compliance progress of your voice casting database:
Database GDPR compliance % :
Calculates number of validated actors + validated medias. Example: 1 contact validated + 0/9 medias validated = 10% database compliance
Next database verification :
Real time GDPR compliance status of Contacts and their Media is visible on the Contacts and Medias screens to the far right of the actor reference.
In Contacts and Medias, click the filter icon next to GDPR STATUS to filter by different active status in your casting database.
Casting Safeguard
If a Contact profile is set to GDPR processing, the Contact and their associated Media can only be used in Castings if the data is compliant.
You have the option of entering Contacts and their associated Media into GDPR Processing or not. Once you’ve uploaded a Contact, you set them to Automated GDPR Processing or specify they’re not subject to GDPR.
If a Contact is entered into GDPR, their profile and media must be compliant in order to add them to castings. Platform safeguards will not accept non-compliant data be added to projects.
FAQ:
Contacts entered into automated GDPR processing have access to an interface with their personal data referenced in your voice casting database, including their profile information (excluding Tags and Notes) and their media (watermarked for added security).
If a contact requests modifications of their data, their GDPR status changes to “Modification Requested” and the actor and their media cannot be used in castings until the modifications are processed.
If a contact requests deletion of their data, their GDPR status changes to “Rejected”. The organisation receives an automated alert of the deletion request and can either delete the data manually or wait for the platform to delete all data from the database within the legal delay from reception of the request. If the organisation has stored copies of the data on supports outside of the Mediartis platform, they must process the deletion request within thirty (30) days of the request.
In your Mediartis account, jump to Contacts.
Real time GDPR compliance status is listed to the far right of the actor’s name.
Users can filter all Contacts by GDPR status by clicking the filter icon next to “GDPR Status” and selecting different status currently active in your casting database.
FAQ:
Contacts entered into Mediartis GDPR processing have permanent access to an interface that shows their personal data being processed by your organisation. The data includes “traditional” personal data, such as name, pseudo, telephone, address, email, birthday, etc., included in their profile (excluding Notes & Tags), and also their voice media (watermarked for added security).
Contact Interface “My Info”
Contact Interface “My Medias”:
NOTES:
– Media CANNOT be downloaded from Mediartis and is audio watermarked for added security.
– Click Watermarked in Medias to listen to the watermarked audio versions your contacts access in their interface.
FAQ:
Do I have to GDPR process all contacts in my voice casting database?
Contacts entered into Mediartis GDPR processing are sent emails requesting their consent for their personal data to be referenced in a casting database and shared in castings; reminders their personal data is being processed; consent renewal requests; consent requests for all profile modifications and when new medias are added to their profile.
Communications sent from the platform are:
*Supported languages : English, French, German, Italian, Spanish (Castilian), Japanese, Portuguese (Brazil)
To view the emails sent to your contacts, sign in to your Mediartis account and click Email Templates on the navigation bar.
FAQ
Enter Contacts and Media into automated compliance workflows by activating Automated GDPR Processing.
Modifications made 60 days after GDPR Automated Processing is activated, including profile updates and new media additions, will trigger new compliance workflows that require Contact consent before the Contact or their Media can be used in castings.
Tag and Notes modifications DO NOT trigger compliance workflows.
IMPORTANT
If a Contact is entered into GDPR Processing, they can only be added to a casting if their data (profile + media) is compliant.
FAQ:
No, contacts cannot download or transfer media from their interface on Mediartis.
The media your contacts access in their interface are also audio watermarked for added security.
To listen to media watermarked versions, jump into Medias, click Watermarked on top right of Media list and select a media.
Pausing Automated processing “freezes” GDPR compliance workflows for a Contact + their Media for an unlimited amount of time.
We recommend using this functionality when updating a Contact profile and/or adding new Media as every profile or media modification triggers new compliance workflows for contacts entered into GDPR processing (excluding profile Notes & Tags).
Note: Contacts and media in manual processing cannot be used in castings.
“Outside Europe – GDPR N/A” deactivates compliance workflows for a Contact and associated Media.
Contacts and media in “Outside Europe – GDPR N/A” can be used in castings (castings will not be stamped “Casting GDPR Compliant”).
OR
FAQ:
To review your personal data in their casting database, click the green button “Access my personal data” in the email sent by Mediartis. If the link has expired or you can’t find the email, please refer to Case #2 below. You can access the platform to review your data at any time by using this portal. Enter your email address and click on “Get your connection link”. Check your emails and locate the one sent by Mediartis (check your promotions & spam folders if necessary). Then click on the link in the email to access your data (see Case #1 above). Use the email address you provided to the production company holding your data. If you don’t enter the same address they have on file, you will not be able to access your account. You can contact them directly to find out which one they have. Click on the organisation for which you wish to review your personal data. If you need help on how to verify your personal data in “My Info”, please check out this article. If you need help on how to log into Mediartis, please check out this article. Click on the organisation for which you wish to review your personal data. In MY MEDIA, you can listen to your media, authorize use of and request deletion of all media or individual media. If you want to provide additional samples to the organisation for their casting database, please contact them directly. In SUMMARY you have an overview of the choices you have made. To modify your choices, click on “My Info” or “My Media”, make changes, and save. If you need more help to consult or validate your data, contact us via the instant chat-box or email us at team@mediartis.com. If you want to learn more about Mediartis and why producers use it, read this page.
Validating personal data
STEP 1 – Get your connection link email
Case #1 – You received an email from a production company asking you to review and authorize use of your personal data referenced in their casting database on Mediartis
Case #2 – You didn’t receive any email but you wish to validate your data OR the link in the email has expired
STEP 2 – Select an organisation
STEP 3 – View and verify your personal data
STEP 1 – Log in
STEP 2 – Select an organisation
STEP 3 – Verify your personal data in “My Info”
STEP 4 – Verify your audio and video samples in MY MEDIA
STEP 5 – Verify your choices
To view a casting, click the green button “Access casting” in the email sent by Mediartis. If the link has expired or you can’t find the email, please refer to Case #2 below. You can access the platform to view all castings shared with you at any time by using this portal. Enter your email address and click on “Get your connection link”. Check your emails and locate the one sent by Mediartis (check your promotions & spam folders if necessary). Then click on the link in the email to access your data (see Case #1 above). Use the email address your vendor used to share the casting with your company. It might be yours, or a coworker’s. Make sure your vendor shared their casting using your email address, otherwise you will not be able to view it. You can contact them directly to find out. Click on the organisation for which you wish to review a casting. If you need help on how to view and give feedback on a casting, please check out this article. If you need help on how to log into Mediartis, please check out this article. Click on the name of the casting you want to review. You can sort this list by company name, creation date, etc. On the casting page you will find the following information: How do I give my feedback on a sample? When you receive a casting, you get permissions: If you were given Sharer or Validator permissions, you can re-share the casting and collect your team’s feedback. You will only see comments and scores of people you shared the casting with directly.
Giving feedback on castings
STEP 1 – Get your connection link email
Case #1 – You received an email from your vendor asking you to check out a casting on Mediartis
Case #2 – You didn’t receive any email OR the link in the email has expired
STEP 2 – Select an organisation
STEP 3 – View and give feedback on casting
STEP 1 – Log into Mediartis
STEP 2 – Select casting
STEP 3 – Review casting and send feedback
Mediartis customer support is available to answer all questions. Whether they come from customers, or anyone involved in your compliance and casting process.
Chat: Located on bottom right of all Mediartis site pages
Telephone: +33 7 68 59 28 16 – Monday – Friday 9:00am – 6:00pm (Paris – GMT +1)
Email: team@mediartis.com
To schedule an onboarding or personalised training call, click here.